State Farm® Insurance Agent Brian Ketterer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Putzer
October 31, 2024
"First I wanna thank my friend Danielle for referring me to Brian Ketterer. She has been with him for many years. Next I would like thank Mr. Ketterer helping through the process, cause I was really nervous and anxious. He walk me through it. I didn’t wanna pay an arm and leg for insurance. But he got me the best deal possible. He lifted a weight off my shoulder. He made my day. I can’t thank him enough. So if you need insurance.. go to Brian Ketterer at State Farm. He is the best!"
"Awe, Stephanie... you are too kind. It was really nice to meet you tonight and I'm glad I was able to help get everything set right away. Have a great Fall & Winter!"
Danielle Gename
October 30, 2024
"I have had nothing but great experiences with Brian for more than a decade. I highly recommend him. He will make sure you have the right coverage for you."
"Danielle, I really appreciate the review but even more importantly the decades long honor of being your family's insurance agent. Always let me know if I can help in any way!"
Amber Lacher
October 30, 2024
"They were prompt about setting up my new policies, honest about coverage needs, and my bill was 1/3 of what I was paying with Allstate. They were very kind and personable as well, made it easy to do. So grateful to make the switch!"
"We can't normally promise that big of a difference but sometimes it works out! Life can be challenging enough. We really try to help our clients in as many ways as possible. Thank you for the kind comments."
Ali Cardenas
October 29, 2024
"⭐⭐⭐⭐⭐ AJ provided exceptional customer care from start to finish! His attention to detail and support throughout the entire process made a tough situation smooth and stress-free. AJ truly went above and beyond to ensure all my needs were met, and I felt completely taken care of. Highly recommended!"
"Thank you for the kind comments on AJ. I must say, I agree! ;)"
Evelyn Anderer
October 12, 2024
"Mark did a great job helping me with quotes for auto, home, and life insurance"
"Thank you for the nice review. I'll be sure to pass along your comments to Mark!"
Katrina Price
September 26, 2024
"I recently switched over to State Farm for my house and auto insurance and I want to give credit where is due. AJ was awesome to work with, he was very informative and efficient and helped me understand everything! Great service!"
"It is so nice of you to say such nice things. I'll be sure to give an "atta boy" to AJ! I'm glad you are happy with the auto insurance and home insurance package he put together. We'll be here in your time of need. Just stay in touch! "
Elizabeth Inloes
September 25, 2024
"My family has been with Brian and his parents prior for a very long time. AJ has always been the service representative I’ve had since he has started, and he has been nothing but helpful in every facet and every change for every move that I’ve had to make over the past 10 years. He always greets with kindness and never makes me feel like a burden as a customer. He gets me taken care of quickly and efficiently and will be honest about what my best options are. It’s not call State Farm, it’s call AJ and I will always recommend this State Farm to anyone!"
"That is so nice to hear! Thank you for taking the time to write such nice comments. I'll be sure to pass them along to AJ! Let us know if we can ever help and say HI to you Mom & Dad for me!"
Kirby K
September 19, 2024
"Mark Bendykowski, gave me great rates, and saved me a good deal of money. I will refer him to anyone looking for insurance.👍"
"Thank you for the nice review of Mark. I'll be sure to pass it along. Please let us know if we can ever be of further assistance!"
Laurie Laughlin
September 10, 2024
"Great service and made sure the coverage was up to date. Thank-you!"
"Laurie, I'm glad you liked the service from my team! They are very experienced and we want to make sure you have what you need if/when something happens. Feel free to walk-in, click-in or call-in 24x7 ! We'll be here!"
Lori Pavlovich
August 30, 2024
"Everything was well taken care of with no worries. Thank you,"
"Thank you for the nice review. Glad things worked out well. Please let us know if we can help in any other way!"
Destiny Magnuson
August 22, 2024
"I will definitely be referring friends and family. Mark was very helpful and kind. He took the time to make sure that any questions I had were answered to the best of his ability, and made sure that I fully understood any information discussed. Very kind, friendly, informative, and welcoming! Thank you for a wonderful experience!"
"Thank you for the kind words. I'll be sure to pass them along to Mark !"
Cindy Carr
August 22, 2024
"AJ is always so helpful and is friendly. He really helped get answers for me when our new vehicle was recently hit by road debris. It's reassuring to have friendly and helpful service in a time of distress."
"That is what we are here for. However, thank you very much for taking the time during everything going on to leave a review. I'll be sure to let AJ know you did so and give him an "atta-boy!" ;)"
Robert Haider
August 22, 2024
"I have been with State Farm for 63 years. Always helpful. When our 2 kids were teen agers and had a few miner accidents our rates did not go up. We have all our insurances here. Home owners, 2 autos, life ins, umbrella policy. Claims paid on time and without question. I highly recommend State Farm. Questions always answered. THAN YOU STATE FARM AND AGENTS!!"
"That's a long time indeed! We indeed want to live the "Good Neighbor" mantra in your times of need. Whether it is your auto insurance, home insurance... we're here to help 24x7x365. Let's hope you don't have a need for the Life insurance or Umbrella insurance anytime soon. ;) I really appreciate you taking the time to say such nice things."
Nick Nick
August 1, 2024
"Mark helped get insurance super fast and easy, mark is the man"
"Well, that will certainly give him an ego boost! ;) Nick, thank you very much for your kind review. Please let us know if we can help in any way."
Karla Shuemate
July 17, 2024
"I had an issue with my tire. Roadside came out and changed the tire. When putting on the spare tire, they over tightened 3 of the 6 lugs, resulting in them breaking. I contacted Brian and AJ. They moved mountains to help me get everything fixed properly. They are the best! They went above and beyond! I appreciate them very much! I’ve been a customer for 45 years and will never go anywhere else"
"I know what a mess that was and you had a lot on your plate. That is the time we put all hands on deck - in your time of need. Compared to a 1-800 number we appreciate having actual relationships with our clients. Your kind words in such a tough time are the things that reinforces our love of customer service. Enjoy summer and let us know if you need anything 24x7x365."
Melinda Hadley
July 15, 2024
"I have been with State Farm for many years. Since the pandemic I have called State Farm vs going into the office. There’s a young man by the name of AJ who has been working there since then. I’ve never met him in person, but just talking to him over the phone put me at ease. He is such a pleasant level headed young man and very respectable and knowledgeable about the questions I’ve asked. I just wanted to give honor where it’s due… AJ Thank you!!! Melinda Hadley"
"It made my day to hear such nice words. In a world where people are rushed and stressed it was so kind of you to recognize AJ. He really cares about our clients and I'll be sure to give him a pat on the back. Enjoy your summer!"
Dejanai Russo
July 11, 2024
"Always great service from A.J and the team."
"Thank you for the review & please let us know if you need anything. Enjoy the warm weather !!!"
James Clark
July 5, 2024
"Reasonable and fair"
"James, thank you for the review! If you ever have questions... just reach out! Brian"
Elizabeth Zerrien
June 26, 2024
"We love Mark & Brian at State Farm! They are quick to respond, easy to work with, and always looking for ways to help save us money. Thanks, team!!"
"That is so kind of you to say those nice things. Mark does a great job and is very efficient! Let me know if you need anything and say "HI" to your Mom & Dad for me! ;)"
Luis Rodriguez
June 25, 2024
"Brian Ketterer. He helped me make my insurance change and rental agreement quickly, easily and with excellent service. Highly recommended for the insurance services he offers."
"Thank you for the kind comments and review. We appreciate your insurance business and are here to help when you need us. Enjoy the summer!!!"
June Osada
May 23, 2024
"Brian Ketterer and his office take care of my Auto Insurance, Home Insurance and Rental Property Insurance. Brian and his team are always available after hours with prompt professional advice you can trust, and unlike other companies I've worked with, they really get to know you. They are by far the best insurance experience I’ve ever had!"
"I am grateful for your comments and unsure of what else to say, but thank you! We take great pride in catering to our clients' needs. While Auto Insurance often raises many inquiries, it is equally important to have adequate coverage for Rental Insurance and Home Insurance. It is crucial to have these coverages in place before any unfortunate incidents occur. Rest assured, we will always be available to assist you!"
Mindy I
May 23, 2024
"We've been working with A.J. at this office for years and have had a great experience with their whole team. Reasonable rates, friendly people and great service!"
"Mindy, thank you for recognizing AJ. He really enjoys listening and helping our clients. Please let us know if you ever need help on anything. Enjoy the wonderful weather!"
Jim Moes
May 21, 2024
"The Best SF Agent. Amazing response time and follow up if you need it."
"Jim, you're making me blush. ;) Seriously, thank you very much for taking the time to recognize my office. I have a great team! Be well and I hope to see you around town now that the weather is nice again!"
Steve Russo
May 14, 2024
"My wife and I have been with State Farm for 22 years. Today I called the office to change my insurance to another company. As we all know the cost of insurance has skyrocketed. Mr. A.J. Cracchiolo answered the phone. We talked, and A.J. shared with me some options. The company I was moving to does not have an office in Racine. A.J. talked to me like a FRIEND not an agent. He wasn't looking for a larger commission, he wanted to help a State Farm FAMILY member. We are going to stay with Ketterer Insurance for our 23rd year!"
"Steve, these are the nicest and most heart-felt comments I've ever seen. I know we go waaay back but you made AJ's day (and mine). I'll be sure to reward and thank AJ for a job well done. If you ever need anything, you know he's there for you. So am I. Be well !"
Tiffany C
May 11, 2024
"Great agent. Very responsive, even all weekend long!"
"Ha! Thank you for the nice note. We'll always be here when you need us! Brian"