State Farm® Insurance Agent Brian Ketterer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jackie Maher
March 27, 2025
"AJ is the best here. Every time I call he is so accommodating! Fast to get back to me. Answers every question! If there were ten stars they would be clicked!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hieu Doan
January 16, 2025
"Great customer service. Mark was great to work with. Very knowledgeable and very friendly. On top of that, he saved us a bunch of money. Highly recommended! Thanks Mark!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Yoceline Vargas
January 15, 2025
"We have customers of Brian Ketterer’s Agency for many years. We have always received great customer service. They are knowledgeable and guides us on with our questions. We are happy with their response time and quick updates via email or phone. The prices are reasonable for the policies we have. The staff is great. Mark was awesome getting what needed taken care of right away."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rex
January 3, 2025
"Working with Mark to switch my insurance was a pleasure. I highly reccomend."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mike Mohar
November 28, 2024
"Brian Ketterer and his office were excellent to work with after our roof experienced hail damage and we ended up needing to get it replaced. They were extremely professional and helpful through the whole process."
"Mike, I appreciate your kind review but even more the "review" you give by being such long term clients. Let me know if I can ever be of help and enjoy this wonderful Thanksgiving Day! I am thankful for clients like you!"
Ayden_1121_ king
November 28, 2024
"I called for information for my insurance and the man on the phone mark was very helpful and listened to all of my questions answering all of them with the upmost respect and was very knowledgeable in his profession. I would recommend him because he is so understanding and courteous and he was easy to talk to even with disruptions from my 2 toddlers at random times throughout the call."
"Thank you for the nice review and comments about Mark. Yesterday was his 7th Anniversary at our office. He really is a knowledgeable insurance professional who likes to help! Happy Thanksgiving!"
Stephanie Putzer
October 31, 2024
"First I wanna thank my friend Danielle for referring me to Brian Ketterer. She has been with him for many years. Next I would like thank Mr. Ketterer helping through the process, cause I was really nervous and anxious. He walk me through it. I didn’t wanna pay an arm and leg for insurance. But he got me the best deal possible. He lifted a weight off my shoulder. He made my day. I can’t thank him enough. So if you need insurance.. go to Brian Ketterer at State Farm. He is the best!"
"Awe, Stephanie... you are too kind. It was really nice to meet you tonight and I'm glad I was able to help get everything set right away. Have a great Fall & Winter!"
Amber Lacher
October 30, 2024
"They were prompt about setting up my new policies, honest about coverage needs, and my bill was 1/3 of what I was paying with Allstate. They were very kind and personable as well, made it easy to do. So grateful to make the switch!"
"We can't normally promise that big of a difference but sometimes it works out! Life can be challenging enough. We really try to help our clients in as many ways as possible. Thank you for the kind comments."
Evelyn Anderer
October 12, 2024
"Mark did a great job helping me with quotes for auto, home, and life insurance"
"Thank you for the nice review. I'll be sure to pass along your comments to Mark!"
Elizabeth Inloes
September 25, 2024
"My family has been with Brian and his parents prior for a very long time. AJ has always been the service representative I’ve had since he has started, and he has been nothing but helpful in every facet and every change for every move that I’ve had to make over the past 10 years. He always greets with kindness and never makes me feel like a burden as a customer. He gets me taken care of quickly and efficiently and will be honest about what my best options are. It’s not call State Farm, it’s call AJ and I will always recommend this State Farm to anyone!"
"That is so nice to hear! Thank you for taking the time to write such nice comments. I'll be sure to pass them along to AJ! Let us know if we can ever help and say HI to you Mom & Dad for me!"
Laurie Laughlin
September 10, 2024
"Great service and made sure the coverage was up to date. Thank-you!"
"Laurie, I'm glad you liked the service from my team! They are very experienced and we want to make sure you have what you need if/when something happens. Feel free to walk-in, click-in or call-in 24x7 ! We'll be here!"
Cindy Carr
August 22, 2024
"AJ is always so helpful and is friendly. He really helped get answers for me when our new vehicle was recently hit by road debris. It's reassuring to have friendly and helpful service in a time of distress."
"That is what we are here for. However, thank you very much for taking the time during everything going on to leave a review. I'll be sure to let AJ know you did so and give him an "atta-boy!" ;)"
